Cancellation Policy.....
For the cancellation of Alexandra's one day Workshops (both in person and online) and unless otherwise stated on the booking form (with the exclusion of CoSH Practitioner Training Courses):
Up to 4 calendar weeks' notice – you will receive a refund of money paid minus a £10 admin fee or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks– 50% refund will be given or the offer to transfer credit to another workshop at a later date, subject to availability. Only one transfer is permitted per participant.
Less than 2 weeks' notice (including for reasons of illness)– no refund given.
Cancellation of CoSH 'In Person' Training Courses including the Part One weekend only bookings:
Up to 4 calendar weeks' notice of course start date* - you will receive a full refund of the money paid minus a £20 booking/admin fee or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice of course start date* - all payments are non refundable as the venue is secured and paid for at this time. However if Alexandra is running another CoSH training in person or online at a later date, and there is space, you can transfer payment to that course. Only one transfer is permitted per participant.
Cancellation of CoSH Online Practitioner Training Courses including the Part One only bookings:
Up to 4 calendar weeks' notice of course start date* = full refund given minus a £20 booking/admin fee or offer to transfer payment to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks of course start date* = 50% of fee refunded and offer to transfer to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 2 calendar weeks' notice of course start date* (including for reasons of illness) = No refund given however payment can be transferred to another CoSH training run by Alexandra, subject to availability. Only one transfer permitted per participant.
In the unlikely event that Alexandra needs to cancel a one day workshop a full refund will be given or the offer to transfer to a later date.
In the unlikely event that Alexandra has to cancel a weekend of the CoSH Practitioner Training either in-person or online this will be rescheduled to another time to suit the group.
* The "course" refers to all training weekends beginning at Part One and up to and including Part Five. The course "start date" is the Part One weekend.
Up to 4 calendar weeks' notice – you will receive a refund of money paid minus a £10 admin fee or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks– 50% refund will be given or the offer to transfer credit to another workshop at a later date, subject to availability. Only one transfer is permitted per participant.
Less than 2 weeks' notice (including for reasons of illness)– no refund given.
Cancellation of CoSH 'In Person' Training Courses including the Part One weekend only bookings:
Up to 4 calendar weeks' notice of course start date* - you will receive a full refund of the money paid minus a £20 booking/admin fee or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice of course start date* - all payments are non refundable as the venue is secured and paid for at this time. However if Alexandra is running another CoSH training in person or online at a later date, and there is space, you can transfer payment to that course. Only one transfer is permitted per participant.
Cancellation of CoSH Online Practitioner Training Courses including the Part One only bookings:
Up to 4 calendar weeks' notice of course start date* = full refund given minus a £20 booking/admin fee or offer to transfer payment to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks of course start date* = 50% of fee refunded and offer to transfer to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 2 calendar weeks' notice of course start date* (including for reasons of illness) = No refund given however payment can be transferred to another CoSH training run by Alexandra, subject to availability. Only one transfer permitted per participant.
In the unlikely event that Alexandra needs to cancel a one day workshop a full refund will be given or the offer to transfer to a later date.
In the unlikely event that Alexandra has to cancel a weekend of the CoSH Practitioner Training either in-person or online this will be rescheduled to another time to suit the group.
* The "course" refers to all training weekends beginning at Part One and up to and including Part Five. The course "start date" is the Part One weekend.