Cancellation Policy.....
For the cancellation of Alexandra's one day Workshops and unless otherwise stated on the booking form (with the exclusion of CoSH Practitioner Training Courses):
Up to 4 calendar weeks' notice – you will receive a full refund of money paid or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks– No refund as the venue is paid for by this time, however you can transfer payment to another workshop at a later date, subject to availability. Only one transfer is permitted per participant.
Less than 2 weeks' notice (including for reasons of illness)– no refund given as the venue is booked and paid for by this time
Cancellation of CoSH 'In Person' Training Courses:
Up to 4 calendar weeks' notice of course start date* - you will receive a full refund of the money paid or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice of course start date* - all payments are non refundable as the venue is secured and paid for at this time. However if Alexandra is running another CoSH training in person or online at a later date, and there is space, you can transfer payment to that course. Only one transfer is permitted per participant.
Please note with regards to the Covid-19 pandemic that workshops and CoSH Practitioner Training Courses are non refundable and will be rescheduled if government guidelines dictate that they are unable to go ahead due to further lockdowns or restrictions on working.
In the case of the CoSH Practitioner Training Courses, students that are comfortable working online will be given the opportunity to continue training via Zoom, otherwise in-person dates will be rescheduled at mutually convenient times.
If you are unable to attend due to Covid or having to isolate you will be offered credit and able to transfer payment to another workshop/training/event. A transfer is only offered once per event.
Cancellation of CoSH Online Practitioner Training Courses:
Up to 4 calendar weeks' notice of course start date* = full refund given or offer to transfer payment to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks of course start date* = 50% of fee refunded and offer to transfer to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 2 calendar weeks' notice of course start date* (including for reasons of illness) = No refund given however payment can be transferred to another CoSH training run by Alexandra, subject to availability. Only one transfer permitted per participant.
* The "course" refers to all training weekends beginning at Part One and up to and including Part Five. The course "start date" is the Part One weekend.
Up to 4 calendar weeks' notice – you will receive a full refund of money paid or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks– No refund as the venue is paid for by this time, however you can transfer payment to another workshop at a later date, subject to availability. Only one transfer is permitted per participant.
Less than 2 weeks' notice (including for reasons of illness)– no refund given as the venue is booked and paid for by this time
Cancellation of CoSH 'In Person' Training Courses:
Up to 4 calendar weeks' notice of course start date* - you will receive a full refund of the money paid or the offer to transfer payment to another workshop, subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice of course start date* - all payments are non refundable as the venue is secured and paid for at this time. However if Alexandra is running another CoSH training in person or online at a later date, and there is space, you can transfer payment to that course. Only one transfer is permitted per participant.
Please note with regards to the Covid-19 pandemic that workshops and CoSH Practitioner Training Courses are non refundable and will be rescheduled if government guidelines dictate that they are unable to go ahead due to further lockdowns or restrictions on working.
In the case of the CoSH Practitioner Training Courses, students that are comfortable working online will be given the opportunity to continue training via Zoom, otherwise in-person dates will be rescheduled at mutually convenient times.
If you are unable to attend due to Covid or having to isolate you will be offered credit and able to transfer payment to another workshop/training/event. A transfer is only offered once per event.
Cancellation of CoSH Online Practitioner Training Courses:
Up to 4 calendar weeks' notice of course start date* = full refund given or offer to transfer payment to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 4 calendar weeks' notice but not less than 2 weeks of course start date* = 50% of fee refunded and offer to transfer to another CoSH training run by Alexandra subject to availability. Only one transfer is permitted per participant.
Less than 2 calendar weeks' notice of course start date* (including for reasons of illness) = No refund given however payment can be transferred to another CoSH training run by Alexandra, subject to availability. Only one transfer permitted per participant.
* The "course" refers to all training weekends beginning at Part One and up to and including Part Five. The course "start date" is the Part One weekend.